Two wedding cars parked in front of a wedding venue with Bride and Groom holding each others between both vehicles.

Frequently asked questions

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Can I make changes to the itinerary on the actual hire day (additional trip, specific route or different location)

Last update on 16 Jan 2025

Quick answer

If at the last minute different destination or additional trip is not too far removed from the original itinerary the chauffeur will be as flexible and understanding as possible, but within certain limits.

The total amount you will have paid has been based on the information given at the time of your booking and therefore covers all of the itinerary advised. However, if the last minute different destination or additional trip is not too far removed from the original itinerary the chauffeur will be as flexible and understanding as possible [within the price already paid], but within certain limits.

 

Change of route and/or address on the day of the hire

 

If on the day a specific route is requested, for example a scenic route that differs from the direct route the driver has originally planned, or a deviation to a photographic stop-off location then as long as the route requested is considered suitable for the vehicle in question and does not increase the mileage significantly there should be no problem.

 

However, the client must be prepared to offer directions if the chauffeur is not familiar with the last minute change to the route and accept that total driving times may differ from those originally planned possibly making the arrival times at destinations different to those required.

 

Requesting a specific route from each location

 

It's best done in advance so your chauffeur can pre-plan a route suitable for the particular vehicle hired.

Some vehicles are not considered suitable for every route, for example slower vintage cars would not be appropriate for fast motorways, or long or tall vehicles may not be suitable for winding country lanes with overhanging cables and branches so the client must bear this in mind and trust the driver to plan the most sensible and suitable route for the particular vehicle hired.

Related FAQs

Can we pay extra if we need more time on the day

Will Premier Carriage book cars out for other weddings on the same day?

Can we use the Bride’s car to take Bridesmaids and others to and from the ceremony prior to the Bride?

How many hours should we book the vehicle for ?

How can I make changes to my existing booking ?

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