Premier Carriage is a responsible and forward thinking company and will do everything possible to ensure your wedding day goes exactly according to plan and to your wishes, however this is one of the most important days for the client, therefore the client should also do everything possible to ensure their day goes to plan.

Although these details are already shown on your itinerary going over it once more is a safeguard to ensure the actual company/supplier you have hired is fully aware of how you envisage your special day to run. Phoning 14 days beforehand is a safeguard, that works!

Where can I find my supplier's details?

Contact details can be found at the top of the itinerary we sent you. We strongly advise that contact is made by telephoning your supplier rather than email. Please be aware that some vehicle owners drive vehicles during the day. If they have not picked up the call leave them a message or drop them an email requesting to schedule a call.

If you have misplaced your itinerary please contact Premier Carriage and we will forward again. 

When do I need to call my supplier?

We strongly advice that your final verbal call with your vehicle supplier is made about 2 weeks prior to the hired date as this allows enough time to rectify most situations should they come to light during the phone call. Do not leave it to the day before, it may be too late! 

What do I need to go through during the phone conversation?

Although these details are already shown on your itinerary going over it once more is a safeguard to ensure the actual company/supplier you have hired is fully aware of how you envisage your special day to run.

Make sure you have the latest itinerary to hand and go through all the timings including hire start and end time, the date of the wedding, addresses (including postcodes) and any specific details such as parking, photography location or any other finer details. If children or babies are travelling, please re-confirm the seating arrangement in the wedding vehicle and the name of the person in charge to fit any booster/child seats. Re-confirm the "on the day" contact details for yourself and also the contact details and name of your chauffeur as the owner may not be the one driving on the day. 

For your peace of mind, agree with your supplier what would happen in the rare eventuality the car gets delayed by an accident, a puncture or other unforeseen problems on the way. Will they be able contact you so you can action your back-up plan?

Many years of experience, and forward thinking by Premier Carriage, have produced solutions to problems so they do not occur, this advice may seem unimportant to the client at the time but if the client decides not to take notice of our experience their very special day may not run as expected.