Two wedding cars parked in front of a wedding venue with Bride and Groom holding each others between both vehicles.

Frequently asked questions

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How can I make changes to my existing booking ?

Last update on 16 Jan 2025

Quick answer

If you need to make changes, need advice on timings, wish to add a vehicle or would like to discuss any aspect of your reservation do not hesitate to contact us. We do not charge any admin fees to make changes. For your protection all changes need to be in writing. Changes will not be accepted by phone, text or other means.

If you need to make changes, need advice on timings, wish to add a vehicle or would like to discuss any aspect of your reservation do not hesitate to contact us at Premier Carriage

 

Please note that for your protection any changes to your itinerary can only be accepted in writing using the email we have on file for your booking. We are unable to accept any changes over the telephone, text or other means.

 

Simply reply to any of the emails you received from Premier Carriage previously so we know the changes are actually being requested by you. We will then amend your booking with your new requirements and send you an updated copy of your itinerary. We do not charge any admin fees to make changes to your booking, all changes are free.

 

Is your wedding within 4 weeks?

 

If your wedding is within 4 weeks, please ensure these last-minute changes are made directly with your booked supplier, not Premier Carriage. Their contact details are shown at the top of your itinerary. You are also advised to ensure any changes you make directly with your booked supplier are confirmed back to you in writing, as this is your only record that you have made a change. Never accept confirmation over the phone, in writing only.

Related FAQs

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Why and How do I contact the Vehicle Supplier Directly ?

Can I make changes to the itinerary on the actual hire day (additional trip, specific route or different location)

Do we need to inform you if we have children requiring child seats or booster seats?

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