Question 1

Q1: In which area do you provide your wedding services.

Accepted Answer

We cover ALL counties in the UK including big cities. You can view all the vehicles local to your wedding by visiting our Vehicle's Page

Question 2

Q2: How many hours should we book the vehicle for ?

Accepted Answer

All Weddings are different. All quotes are tailor-made to your own requirement.&nbsp;&nbsp;The minimum time a car can be hired is One Hour for a one-way journey, Three Hours for a Registrar/Church Wedding,&nbsp; ...&nbsp;

Question 3

Q3: How can I make changes to my existing booking ?

Accepted Answer

Yes, and we do not charge any admin fees to make changes. For your protection all changes need to be in writing. Changes will not be accepted by phone, text or other means.

Question 4

Q4: Can we use the Bride’s car to take Bridesmaids and others to and from the ceremony prior to the Bride?

Accepted Answer

In short, the answer is yes but we would advise that if the driving time to the ceremony venue is more than 5 to 10 minutes in each direction then additional transport might be considered more practical for your Bridesmaids.&nbsp;

Question 5

Q5: Do you provide your vehicles for Civil Partnership Ceremonies?

Accepted Answer

Yes, we are pleased to provide our vehicles and chauffeur services on your special day to all of those making a life long commitment to each other.&nbsp;

Question 6

Q6: Will Premier Carriage book cars out for other weddings on the same day?

Accepted Answer

Very Rarely - Premier Carriage will only book each vehicle out to one wedding per day to allow you flexibility to make time changes to your booking if required.&nbsp;

Question 7

Q7: Can we view a car before we make a decision to book?

Accepted Answer

Most certainly, we want you to be sure the car chosen is right for you.

Question 8

Q8: What is the deposit amount required to reserve a vehicle?

Accepted Answer

&pound;100 per car. Some Coaches and Buses may be slightly more. We will confirm the amount of deposit to be paid on your quote.

Question 9

Q10: Do you provide umbrellas in case it rains?

Accepted Answer

Most cars will carry at least one large size umbrella.&nbsp;&nbsp;

Question 10

Q11: Do you provide flowers for the rear window shelf of the car?

Accepted Answer

Most vehicles will have a silk flower arrangement on the rear shelf.

Question 11

Q12: Do you provide chilled Champagne for the Bride & Groom?

Accepted Answer

This can be provided in some vehicles, but UK licensing laws need to be adhered to.

Question 12

Q14: What if the car becomes unserviceable or breaks down before the wedding day?

Accepted Answer

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Question 13

Q15: Important - What if the car has not arrived by the agreed time or breaks down on the wedding day?

Accepted Answer

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Question 14

Q16: Will our Chauffeur be wearing a uniform and cap?

Accepted Answer

Many do, others wear suits and ties. The Chauffeurs attire for each vehicle is shown on every individual vehicle description page.

Question 15

Q17: How far in advance should we book our wedding transport?

Accepted Answer

As soon as possible especially if your wedding is on a Saturday

Question 16

Q18: Do you provide wedding ribbons for the car/s?

Accepted Answer

YES - You can choose the colour of your ribbon when completing the reservation form.

Question 17

Q20: Do you offer Price Discounts and/or Best Offers ?

Accepted Answer

At Premier Carriage we believe in offering you our best price from the start and offer a "Best Rate Guarantee" as we are confident you will not find better value elsewhere.&nbsp;

Question 18

Q22: Can you explain how the quote will be calculated?

Accepted Answer

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Question 19

Q23: If on the actual day we'd like an additional trip, a specific route or travel to a different destination is this OK?

Accepted Answer

If at the last minute different destination or additional trip is not too far removed from the original itinerary the Chauffeur will be as flexible and understanding as possible, but within certain limits.

Question 20

Q24: We may have an additional passenger to squeeze into the car, do we need to inform you?

Accepted Answer

Yes you do -&nbsp;We will always be happy to transport persons up to the legal seating limit of the car

Question 21

Q25: Do we need to inform you if we have children requiring child seats or booster seats?

Accepted Answer

Yes so we can ensure correct seating arrangement, seat belts and arrive earlier so any booster/child seats that may be required can be fitted.&nbsp;

Question 22

Q27: Can you provide transport to the airport or docks for our honeymoon departure?

Accepted Answer

YES - Some of our modern vehicles have the appropriate 'private hire' insurance for this service as long as it is reserved as part of your wedding transport.

Question 23

Q28: Could you return to the reception venue later at night to collect the Bride & Groom and/or guests ?

Accepted Answer

Yes - We can organise most modern vehicles and a limited selection of classic and/or vintage vehicles

Question 24

Q30: We have never seen such a large collection of superb wedding cars, do you own all of these

Accepted Answer

We own some, others belong to individual enthusiast owners and other companies that have asked us to advertise for them.

Question 25

Q35: What forms of payment do you accept?

Accepted Answer

Bank Transfer, and all Major UK Debit and Credit Cards.

Question 26

Q37: Do you add on VAT to your advertised prices

Accepted Answer

NO - However if VAT does ever need to be added, your quote and our website prices will have this included.

Question 27

Q39: How do we submit a Review or make a Complaint ?

Accepted Answer

We value feedback from client. Do not hesitate to contact us if required.&nbsp;

Question 28

Q40: Is it normal for the Bride to arrive 'late' at the ceremony?

Accepted Answer

Some may think so, although it's usually not appreciated by the vicar or the registrar. Do let them know that you will be late&nbsp;

Question 29

Q41: Should we advise when booking if we have luggage, wheelchairs etc that need to be carried in the car boot?

Accepted Answer

YES - We need to ensure there is sufficient space so there are no issues on the day.

Question 30

Q43: Can we use Confetti inside or outside the wedding car ?

Accepted Answer

It can stain and cause issues if damp or wet, if possible try to discreetly brush off from your clothes before entering.

Question 31

Q46: Wedding Insurance Cover - Should we have this?

Accepted Answer

YES - Absolutely. consider taking a Wedding Insurance to protect your wedding day outlay.

Question 32

Q48: Do you provide vehicles for other special events, apart from weddings?

Accepted Answer

we provide vehicles for Weddings, Wedding/Marriage Blessings and Civil Partnership Ceremonies.&nbsp;&nbsp;We also provide our cars to Film and Television production companies for filming, Funeral Hire and also for paid promotional events where the carriage of passengers is not required.&nbsp; &nbsp;Regretfully we do not usually provide vehicles for any other special occasion due to &lsquo;Wedding Hire&rsquo; insurance restrictions.

Question 33

Q51: Will you park directly outside our collection address?

Accepted Answer

YES - As long as access is suitable and a large space has been left for the wedding vehicle.

Question 34

Q53: How Many Passenger Seats in Vintage & Classic Cars ?

Accepted Answer

Every vehicle on our website shows how many passengers they can carry but do take into consideration space especially if the Bride is travelling in the vehicle&nbsp;

Question 35

Q55: Promotional Event - We would like one of your cars, what do we do?

Accepted Answer

Email us or phone us - Details on our Contact page.

Question 36

Q56: Films & Television - We would like one of your cars, what do we do?

Accepted Answer

Email us or phone us - Details on our Contact page.

Question 37

Q57: The ceremony and reception are in the same venue, can we have a drive after the ceremony ?

Accepted Answer

YES - Ideal for a stop-off for additional photographs, and a little private time together before returning to the guests.

Question 38

Q58: Can we pay for our booking in instalments [stage payments]?

Accepted Answer

YES - Simply email us with your request and we will email you our Bank Details&nbsp;

Question 39

Q59: How many Wedding Cars will we need?

Accepted Answer

Minimum One, but possibly more depending on passenger numbers and distance between collection and venue/s.&nbsp;&nbsp;

Question 40

Q60: Why choose Premier Carriage for our Wedding Cars?

Accepted Answer

A Professional Company with Wealth of Experience since 1996, Multi Award-Winning company, Genuine client reviews.

Question 41

Q61: Do you allow smoking or vaping in the cars?

Accepted Answer

NO - Sorry, we do not allow smoking or vaping in the vehicles.&nbsp;

Question 42

Q62: What type of car should we choose for our wedding?

Accepted Answer

This depends on the style of your wedding, your preference, time of year, and seating capacity.&nbsp; &nbsp;

Question 43

Q65: How do we Pay our Balance when it's due?

Accepted Answer

By Card and/or Bank Transfer. Details to make payment can be found on your deposit payment receipt

Question 44

Q66: Can we make a personal visit to your office?

Accepted Answer

We are more than happy to organise a viewing of any vehicles before you pay a securing deposit.&nbsp;

Question 45

Q67: Is your Website Copyright Protected?

Accepted Answer

YES, and it is fully policed to protect our content.

Question 46

Q70: What is Included in the Quote

Accepted Answer

The Vehicle/s, Fuel, Chauffeur, Waiting Time, Ribbons, any City Emission Fees (If Applicable) and anything else you have requested, and we have quoted for.

Question 47

Q71: Why and How do I contact the Vehicle Supplier Directly ?

Accepted Answer

The supplier is the person responsible, and the one you have hired to provide the vehicle and service;&nbsp;On such an important day it would be unwise not to double check your final itinerary details directly with them. Their contact details are shown on your itinerary.

Question 48

Q72: Can we pay extra if we need more time on the day

Accepted Answer

YES - However extensions requested "on the day" cannot be guaranteed,&nbsp; if your timings overrun a little your chauffeur will always try to accommodate, but this must never be taken as a guarantee.&nbsp; &nbsp;

Question 49

Q75: Does a quote confirm a vehicles availability

Accepted Answer

YES - Vehicles quoted will be showing as available on our system 'as at the time' of your enquiry, however as good practise&nbsp;availability or the vehicle and its chauffeur will always need to be re-confirmed once you have advised us you wish to make a booking.

Question 50

Q77: Important Dates to Remember for Your Diary

Accepted Answer

View a list of dates to Remember such as When Balance Due, When to Check Final Details, etc..&nbsp; &nbsp;

Question 51

Q78: Are vehicles shown the exact cars we are hiring ?

Accepted Answer

YES - The vehicle you hire is the one shown in the photo hence the reason we do not blank out number plates. Be very wary of websites not displaying number plates.&nbsp;&nbsp;&nbsp;

Question 52

Q79: How do I get a Quote ?

Accepted Answer

The quickest way is via our website quote form.&nbsp;&nbsp;Enter the wedding date and location, all available vehicles will then be displayed together with prices. You can also filter your search results by type of vehicle and make.&nbsp;&nbsp;

Question 53

Q80: Can you provide a Standby Back-Up vehicle

Accepted Answer

YES - We can organise a backup vehicle should you request it.

Question 54

Q81: On paying a deposit do we 'Definitely' have the car reserved for us ?

Accepted Answer

YES - When the deposit amount is received the reservation is confirmed.&nbsp; &nbsp;&nbsp;

Question 55

Q82: What to consider when hiring a vintage Bus or Coach

Accepted Answer

Access to Venues, Seating Capacity, Seat Belts, Entrance Steps and Stairs etc..

Frequently asked questions How can we help you?

Q1: In which area do you provide your wedding services.

Q2: How many hours should we book the vehicle for ?

Q3: How can I make changes to my existing booking ?

Q4: Can we use the Bride’s car to take Bridesmaids and others to and from the ceremony prior to the Bride?

Q5: Do you provide your vehicles for Civil Partnership Ceremonies?

Q6: Will Premier Carriage book cars out for other weddings on the same day?

Q7: Can we view a car before we make a decision to book?

Q8: What is the deposit amount required to reserve a vehicle?

Q10: Do you provide umbrellas in case it rains?

Q11: Do you provide flowers for the rear window shelf of the car?

Q12: Do you provide chilled Champagne for the Bride & Groom?

Q14: What if the car becomes unserviceable or breaks down before the wedding day?

Q15: Important - What if the car has not arrived by the agreed time or breaks down on the wedding day?

Q16: Will our Chauffeur be wearing a uniform and cap?

Q17: How far in advance should we book our wedding transport?

Q18: Do you provide wedding ribbons for the car/s?

Q20: Do you offer Price Discounts and/or Best Offers ?

Q22: Can you explain how the quote will be calculated?

Q23: If on the actual day we'd like an additional trip, a specific route or travel to a different destination is this OK?

Q24: We may have an additional passenger to squeeze into the car, do we need to inform you?

Q25: Do we need to inform you if we have children requiring child seats or booster seats?

Q27: Can you provide transport to the airport or docks for our honeymoon departure?

Q28: Could you return to the reception venue later at night to collect the Bride & Groom and/or guests ?

Q30: We have never seen such a large collection of superb wedding cars, do you own all of these

Q35: What forms of payment do you accept?

Q37: Do you add on VAT to your advertised prices

Q39: How do we submit a Review or make a Complaint ?

Q40: Is it normal for the Bride to arrive 'late' at the ceremony?

Q41: Should we advise when booking if we have luggage, wheelchairs etc that need to be carried in the car boot?

Q43: Can we use Confetti inside or outside the wedding car ?

Q46: Wedding Insurance Cover - Should we have this?

Q48: Do you provide vehicles for other special events, apart from weddings?

Q51: Will you park directly outside our collection address?

Q53: How Many Passenger Seats in Vintage & Classic Cars ?

Q55: Promotional Event - We would like one of your cars, what do we do?

Q56: Films & Television - We would like one of your cars, what do we do?

Q57: The ceremony and reception are in the same venue, can we have a drive after the ceremony ?

Q58: Can we pay for our booking in instalments [stage payments]?

Q59: How many Wedding Cars will we need?

Q60: Why choose Premier Carriage for our Wedding Cars?

Q61: Do you allow smoking or vaping in the cars?

Q62: What type of car should we choose for our wedding?

Q65: How do we Pay our Balance when it's due?

Q66: Can we make a personal visit to your office?

Q67: Is your Website Copyright Protected?

Q70: What is Included in the Quote

Q71: Why and How do I contact the Vehicle Supplier Directly ?

Q72: Can we pay extra if we need more time on the day

Q75: Does a quote confirm a vehicles availability

Q77: Important Dates to Remember for Your Diary

Q78: Are vehicles shown the exact cars we are hiring ?

Q79: How do I get a Quote ?

Q80: Can you provide a Standby Back-Up vehicle

Q81: On paying a deposit do we 'Definitely' have the car reserved for us ?

Q82: What to consider when hiring a vintage Bus or Coach

Frequently asked questions
How can we help you?